Frequently asked questions
Straight answers about how Whir handles your privacy, your coins and your data. If something here differs from another site claiming to be Whir, trust your PGP-verified letter of guarantee — not the other site.
Does Whir keep logs?
No logs are kept once your order completes. Order data — addresses, amounts and the letter of guarantee — is purged 24 hours after payout, so there is nothing left to hand over, sell or leak.
Is Whir safe to use?
Whir is non-custodial: it routes your coins through a CoinJoin pool and back out rather than storing a balance you have to trust it to return. There is no account to phish and no wallet to freeze. Your main job is to make sure you are on the real mirror and to verify your letter of guarantee before sending.
What does non-custodial actually mean here?
It means Whir never holds your money as a deposit balance. Coins pass through the pool and are paid out; the service is a router, not a bank. There is no login that controls a stored balance, so there is nothing to drain in an exit scam.
Do I need an account, email or KYC?
None of them. A mix starts and ends with the addresses you provide. No signup, no email, no identity verification — if any site calling itself Whir asks for these, it is not Whir.
How long does a mix take?
After your deposit gets its first network confirmation it enters the pool, and payout follows on the schedule you chose. With no delay it is quick; if you set a delay, payout is held for that window — anywhere up to 48 hours.
Why would I add a delay?
A delay separates your payout from your deposit in time, which defeats simple timing correlation — the trick of linking a deposit to the withdrawal that immediately follows it. Longer delays generally mean stronger unlinkability.
Can I split the payout across several addresses?
Yes. You can send the mixed coins to up to three receiving addresses in a single order, so one large amount does not reappear as one obvious output.
Which coins does Whir support?
Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC) and Monero (XMR). Bitcoin and Litecoin use CoinJoin-style pooling; Monero adds ring signatures and stealth addresses at the protocol level.
What are the minimum and maximum amounts?
Bitcoin mixes start at 0.01 BTC with a per-mix cap of roughly 1 BTC; other coins have proportional minimums shown when you pick them. To move more than the cap, run several mixes instead of one oversized transaction.
What does it cost?
A flat 1% service fee on the mixed amount, plus the standard network miner fee. No account fee, no per-address surcharge and no hidden spread. See the Fees page for the full breakdown.
What is the letter of guarantee?
When you receive your deposit address, Whir issues a PGP-signed letter that ties that address to your order. Verify it against Whir's published public key. It is your proof of the terms and your way to confirm you are dealing with the genuine service.
What happens if I close the tab before payout?
Your order is tied to a claim link and letter, not to a browser session. Keep the link and you can return to check status. The mix proceeds on-chain regardless of whether the page is open.
How do I know this is the official mirror?
Bookmark whir-mirror.vip and reach it from your own bookmark, never from an unsolicited message. Verify the letter of guarantee's PGP signature and cross-check the mirror against Whir's signed announcements. Phishing clones copy the look and swap the deposit address — the signature is what they cannot fake.
Are refunds possible?
Because mixing is non-custodial and irreversible once coins enter the pool, always double-check the receiving address and amount before you send. The order form validates limits up front to prevent obvious mistakes.